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At Marketing Hub Official, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing:
All orders are processed within 1–2 business days after confirmation.

Delivery Time:
Estimated delivery time is 3–7 business days, depending on your location and courier service.

Delivery Charges:
Shipping charges are calculated at checkout. We may offer free delivery on selected deals or promotions.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email or SMS to track your parcel in real time.

Delivery Coverage:
We provide delivery services across the country. If your location is not serviceable, our support team will contact you.

Possible Delays:
Delivery may be delayed due to unforeseen circumstances such as weather conditions, public holidays, or high order volume.

Your satisfaction matters to us. If something isn’t right, we’re here to help.

Return & Refund Policy – Marketing Hub Official

Return Eligibility:
You can request a return or exchange within 7 days of receiving your order if:

• You received a damaged or defective product
• You received the wrong item
• The product is unused and in original packaging

Non-Returnable Items:

• Used or worn products
• Items without original packaging
• Discounted or clearance items (if specified)

Return Process:

1. Contact our support team with your order number
2. Provide clear images or videos of the issue
3. Our team will verify and guide you through the next steps

Refund Policy:
After receiving and inspecting the returned item, refunds will be processed within 5–7 business days via your original payment method or bank transfer.

Exchange Option:
We also offer product exchange if you prefer a replacement instead of a refund.

Important Guidelines

• Please check your parcel at the time of delivery
• Report any issue within 24 hours for quick resolution
• Marketing Hub Official reserves the right to decline returns that do not meet policy conditions